FAQ
Here you’ll find a list of some of the most
common questions that we get asked by new drivers.
If you can’t find the answer you’re looking for,
please get in touch, and one of the team will get straight back you.
Why should I choose Rent2Ride?
- We understand that there is plenty of choice when it comes to PCO, but we believe we’re your best option. We treat all of our drivers like a part of the Rent2Ride
family, and we go out of our way to bring you the very best terms and conditions.
- We understand that there is plenty of choice when it comes to PCO, but we believe we’re your best option. We treat all of our drivers like a part of the Rent2Ride
Are you the cheapest? - We offer the best price in the market with no hidden fees. Our prices are all upfront—what you see is what you pay, with no surprises.
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Do I have to make a long-term commitment with you? - We require a minimum term of 3 months, but we understand that circumstances can change. In certain situations, we may be able to offer flexibility based on your needs.
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How quickly can I get started? - If all your papers are in order, we could get you in your car and on the road in 24 hours.
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I’m not sure that I have a high credit rating, is this going to be a problem? - No, in most cases, this won’t be a problem. Give us a call, and we’ll do our best to work out a solution that will get you on the road.
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Do I have to pay for insurance on top of the weekly rent? - No, we provide all of our drivers with comprehensive insurance. Our excellent relationship with insurers means that you can save
you thousands of pounds each year by choosing Rent2Ride.
- No, we provide all of our drivers with comprehensive insurance. Our excellent relationship with insurers means that you can save
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Will I have to pay anything if I have an accident? - No, if it’s not your fault, the other person’s insurance will cover all costs. If the accident is your fault, you will have to pay the excess like on all insurance policies.
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Can I start Uber driving in my car straight away? - Yes, all of our vehicles are fully PCO licensed and ready to go with Uber.
- How can I pay?
- We accept all debit cards and credit cards.
- Are there any extra charges that I need to be worried about?
- No, your weekly payment covers all of your costs, including servicing and maintenance. We even make sure that you have breakdown cover.
- I’m located outside of London. Does that affect my eligibility to rent a vehicle from your company?
- Currently, our services are tailored exclusively for PCO drivers based in London.
- Is it possible for me to register in person and bring along my documents?
- Following the onset of Covid, we recommend that our new clients complete the application form online. Our form enables them to upload their documents, resulting in a faster and more convenient process with fewer complications.
- Am I permitted to utilize my personal insurance?
- Certainly. You have the option to rent a vehicle from us without insurance. However, you must furnish us with a copy of your fully comprehensive personal insurance in order to collect a vehicle from us.
- What are your mileage limitations, and what are the consequences if I exceed them?
- The mileage allowance is 4,000 miles per month. Exceeding this limit will incur a charge of £0.15 per mile.
- Are two drivers permitted to operate your vehicle?
- Under our current fleet policy, only one driver is permitted per vehicle.